You can create a coinpass account via our mobile app.
To get started, download the coinpass mobile app from your phone app store:
Once downloaded, follow these steps:
- Click the sign up link in the bottom right corner.
- Enter your first name, last name, email address, phone number and a preferred password that meets all requirements.
- Acknowledge your acceptance of terms and policies by checking the corresponding box.
- Proceed with registration by clicking on Sign up.
- Verify your email address by inserting the verification code from the email sent to your inbox.
Note: Please check your spam/junk mailbox in case you are unable to locate it in your primary inbox. - Verify your phone number by inserting the verification code that was sent to your mobile phone.
- Once all verified, your account is created.
- Login to coinpass account mobile app and click on Get Started on the top right to continue with the verification process.
What to Expect During KYC Verification:
- Personalized Risk Warning: Understand the risks involved in crypto trading.
- Investor Categorization & Appropriateness Test: Determine your investor profile and ensure crypto trading is suitable for you. Please read our Investor Risk Disclosure for more information.
- Business Details: Fill in your business details as part of the requirement to properly verify the account.
- Business KYC Documents: Upload your business documents and ensure the documents provided are valid and up-to-date.
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Company Ownership Structure: Please select if you are the solo owner of the company or there are multiple owners/directors.
- Solo Owner/Director: If you are the only owner or director, the next step is to proceed with the Electronic ID Verification.
- Multiple Owners/Directors: If there are more than one owner or director, each director needs to undergo verification. You need to select who is the main contact from the added list of owners/directors and upload the share document.Once the director is added, there will be an email sent to the director’s email address to access the personal account by using the temporary password. Please set the new password and continue to complete KYC for each director. Note: The temporary password only lasts for 7 days and it needs to be used before it expires.
- Business Account Confirmation: Thick the acknowledgement sections and click the continue button to finish the Business KYC process.
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Electronic Identity Verification:
- Resident Verification: Verify if you are a US resident or Non-US resident.
- Applicant Data: Fill up your data such as first and last name, date of birth, address and Postcode.
- Liveness Check: Allow camera access from your web browser to continue with a liveness check. Follow the instructions to complete the process.
- Photo ID Verification: Provide your identity documentation such as passport or driver's license.
- Proof of Address Verification: Enable your geolocation via web browser or choose to upload the proof of address document.
For any technical and account-related concerns, contact us.