To deposit crypto from another exchange or wallet onto your coinpass account, follow these steps:
- Navigate to your Control Center by clicking the control center logo on the bottom menu bar.
- Scroll down and click on Wallets & Funding > Crypto.
- Select the asset you wish to deposit.
- Your deposit address and QR code will be displayed. Enter this information into your external wallet to move your crypto assets to your coinpass account.
- Submit a Withdrawal Request from your other crypto exchange or wallet and await for your crypto deposit to be credited into your coinpass account.
Important notes:
- Different blockchains have different block times for moving funds around.
- Some transactions can take a few seconds to a few hours depending on blockchain congestion.
- Some transactions also require a unique ID, TAG, or MEMO to ensure matching on the receiving exchange. Ensure that you enter your TAGs and MEMOs correctly otherwise your funds will not be credited and could be lost.
For any technical and account-related concerns, contact us