If you wish to discontinue using our service and would like to delete your account, the self-service option is now available to delete your account. Follow these steps:
- Log In to Your Account: Begin by logging into your account.
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Go to Your Profile:
- Click on your name in the upper right corner of the page.
- From the dropdown menu, select Profile.
- Navigate to Account Details: On the left-hand side, click on Account Details.
- Find the Account Closure Section: Scroll down to the Close my account section.
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Deactivate Your Account: Click the Deactivate button. This will initiate the account closure process.
Important Notes:
- Clear Your Balance: Ensure you've withdrawn any remaining funds or closed any open trading positions.
- Download Transaction History: For your records, consider downloading your transaction history before closing your account.
For any technical and account-related concerns, contact us.